Supply Chain Operations Specialist (m/f/d)
Responsibilities
- Execute and monitor global order management transactions in SAP S/4HANA and Fiori Apps, with a focus on third-party customer processes
- Coordinate order-related activities to ensure alignment with deadlines, compliance requirements, and customer expectations
- Act as Single Point of Contact (SPOC) for third-party customers, suppliers, and internal stakeholders
- Handle exceptions related to customs, import/export, logistics issues, quality complaints, and shipment deviations
- Ensure compliance with global trade, regulatory, and company requirements, including country-specific import processes
- Maintain audit-ready documentation, including process descriptions, working instructions, and regulatory records
- Generate, analyze, and share SAP and Fiori reports to support decision-making and operational transparency
Profile
- High attention to detail, especially when managing time-critical and compliance-sensitive transactions
- Strong understanding of supply chain operations, logistics, and order fulfillment processes
- Confident communicator able to interact professionally with customers, suppliers, and internal teams
- Structured and analytical thinker with strong problem-solving and exception-handling skills
- Comfortable working in a highly regulated, global environment with strict compliance requirements
- Proficient in SAP SD/MM and reporting tools, with a willingness to adapt to new systems and processes
- Open-minded, team-oriented professional with strong organizational and multitasking abilities
Benefits
- Long-term opportunity in a global, highly visible supply chain function supporting diagnostics and NGO partners
- Hands-on exposure to complex international supply chains, regulatory frameworks, and SAP S/4HANA environments
- Direct impact on operational excellence and compliant product delivery across global third-party channels
About Hays
With over 15 years of experience in the pharmaceutical and chemical industry as well as in biotechnology and medical engineering, we know the key contacts at companies that are recruiting for challenging jobs with real potential. The current high demand for staff has opened up exciting opportunities for dedicated experts who want to develop professionally and to further their careers. As recruitment specialists with an international network of contacts, we can offer you decisive advantages – completely free of charge. Register with us and reap the benefits of interesting job offers that match your skills and experience.
Staffing process for freelance specialists
- Analysis of qualifications
- Telephone or personal interview
- Contact with customers
- Contract with Hays
- 1
- 2
- 3
- 4
1. Analysis of qualifications
We carry out a detailed analysis of your technical qualifications on the basis of your CV, your application documents and your profile.
Contact at Hays
+41 44 225 50 00© Copyright Hays plc, . Le mot HAYS, les symboles H, les slogans «Hays Working for your tomorrow» et «Powering the world of work» ainsi que les logos et illustrations associés sont des marques déposées de Hays PLC. Les symboles H sont des créations originales protégées dans de nombreux pays. Tous droits réservés.