Technical Writer (m/f/d)
Responsibilities
- Portfolio Management & Strategy: Documenting how the CoE organizes and drives core operations and portfolio strategy, and the lifecycle of AI/ML projects from intake to value realization
- Contracts, Procurement & Licensing (CPL): Mapping standardized contract workflows and centralized project intake tools to streamline interactions with Global Procurement
- Strategic Supplier & Vendor Management: Detailing interactions for procurement and vendor management, including specialized GPU/Cloud compute provider onboarding
- Learning & Development (L&D): Documenting the global CoE training matrix and automated system-based training processes
- Operational Guidelines (DOG): Creating content for a centralized "Policy Hub" to house all CS-CoE policies
- Financial Operations: Documenting cloud and software spend management, time reporting, and financial WBS strategies
- Process Documentation & Visualization: Capture and formalize end-to-end operational processes, ensuring all steps are logical, transparent, and easy to follow
- Roles & Responsibilities (RACI): Clearly define "who does what" within each process to ensure accountability across the CS-CoE and ensure all documentation follows a unified structure and tone, aligning with the broader P&O vision
- Stakeholder Engagement: Interview subject matter experts (SMEs) across Portfolio, Finance, and L&D to extract technical knowledge and translate it into user-friendly guides
- Asset Maintenance & Governance: Regularly update the "Policy Hub" and process repositories to reflect the most current operational standards.
Profile
- Bachelor’s degree in Technical Writing, Communications, English, or a related field (e.g. Documentation/ Process Management)
- Experience, ideally within Healthcare Life Sciences (HCLS) or a Software Engineering environment
- Technical Writing Expert: Exceptional ability to translate complex operational and manual processes into clear, actionable, and persuasive documentation for diverse audiences
- Documentation-as-Code Practitioner: Familiarity with Markdown, version control (e.g., Git/GitHub/GitLab), and static site generators
- You understand that "code" isn't just for software - it's for sustainability
- Detail-Oriented Architect: A focus on precision and the ability to map intricate workflows involving budget planning, procurement, and informatics operations into logical, modular assets within the OneDoc framework
- Strategic Execution: A systems-thinker who can understand high-level operational strategy and convert it into tactical documentation assets that drive user adoption and "One Source of Truth" integrity
- Agility & Collaborative Fluency: Comfortable working in a dynamic, fast-paced environment and managing multiple documentation workstreams simultaneously. You are an expert at leveraging Google Workspace for real-time collaboration while maintaining the architectural rigor of a code-based documentation system
- Fluent English skills are a must
Benefits
- Fascinating, innovative environment in an international atmosphere
- A very renowned company
About Hays
Our many years of recruitment experience and our expert knowledge of the engineering job market make us a strong partner for engineers and technicians. We maintain close relationships with customers across all industries and therefore can provide engineering specialists with exciting projects and attractive job opportunities, drawing on your personal interests and experience. As your professional companion, we support you throughout the entire process, from the first contact to the first day on your new job – all this completely free of charge. Register now and look forward to many interesting and suitable positions and projects.
Staffing process for freelance specialists
- Analysis of qualifications
- Telephone or personal interview
- Contact with customers
- Contract with Hays
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1. Analysis of qualifications
We carry out a detailed analysis of your technical qualifications on the basis of your CV, your application documents and your profile.
Contact at Hays
+41 44 225 50 00© Copyright Hays plc, . Le mot HAYS, les symboles H, les slogans «Hays Working for your tomorrow» et «Powering the world of work» ainsi que les logos et illustrations associés sont des marques déposées de Hays PLC. Les symboles H sont des créations originales protégées dans de nombreux pays. Tous droits réservés.