Compliance & Business Operations Officer (m/f/d)
About the company
- A global healthcare leader (pharmaceutical/medtech) with a clear patient-centered mission and a collaborative, quality-driven culture. The Danish affiliate is a small, agile team that works closely with Nordic colleagues, upholding high standards in a regulated environment. This is a newly created role, offering the unique opportunity to build and shape the local compliance function from the ground up.
Responsibilities
- Lead Local Compliance & GDPR: Serve as the primary contact for all compliance and data protection matters in the Danish affiliate. Implement and maintain corporate compliance policies and Standard Operating Procedures (SOPs) at the local level, ensuring activities (like healthcare professional interactions) meet pharma industry codes and documentation standards.
- Governance & Process Improvement: Strengthen business operations by developing practical procedures that balance regulatory requirements with local needs. Oversee compliance-related documentation, reporting, and internal controls (e.g. support audit preparations and maintain checklists for regulatory compliance).
- Data Protection Oversight: Assume responsibility for data privacy (GDPR) in Denmark. Monitor data protection processes, coordinate with Nordic and global data protection officers, and ensure local adherence to GDPR and other data regulations. Approximately 10-15% of the role involves acting as the Local Data Protection Ambassador (LDPA), previously handled out of Sweden.
- Cross-Functional Collaboration: Work closely with finance, commercial, and IT teams. Support the Finance Manager on compliance-related budgeting/reporting and act as a bridge to IT/data teams for tools like SAP and Power BI. You will regularly collaborate with colleagues in Sweden and across the Nordics to align on compliance initiatives and share best practices.
- Continuous Improvement: Keep the organization audit-ready and forward-looking. Identify opportunities to streamline processes or enhance transparency (e.g. improving how compliance activities and costs are tracked). Champion a culture of integrity and train/advise team members so that compliance becomes a natural part of daily operations.
Profile
- Compliance Expertise (Must-Have): 5-10 years of experience in compliance, governance, audit, or regulatory affairs roles within a highly regulated industry. Pharmaceutical or MedTech experience is highly preferred, but strong candidates from other regulated sectors (e.g. biotech, financial services, energy, manufacturing) with hands-on compliance responsibility will be considered.
- Regulatory Knowledge: Solid understanding of regulatory compliance requirements. Prior exposure to pharma codes of conduct (e.g. interacting with healthcare professionals ethically), GMP/GDP quality standards, or medical device regulations is a plus. You have a track record of implementing policies/SOPs and supporting audits or inspections.
- GDPR & Data Skills: Familiarity with GDPR and data protection practices. You don’t need to be a lawyer or IT expert, but you should understand privacy principles and be willing to deepen your knowledge. Comfortable working with data systems and generating reports; experience using tools like SAP or Power BI at a user level is beneficial.
- Education: Bachelor’s degree in a relevant field (business, law, life sciences, IT or similar). A Master’s or compliance certification is an advantage but not required.
- Language: Fluent Danish and English (written and spoken). You must be able to confidently communicate local requirements and collaborate internationally.
- Soft Skills: We seek an independent, proactive, and structured person who can take ownership of a new role. You should be diplomatic and humble, able to work with colleagues of diverse backgrounds and tenures while constructively challenging the status quo. Strong integrity, openness, and excellent communication skills are essential to succeed as an advisor and compliance champion in our culture.
Benefits
- This position offers the best of both worlds: the autonomy to build a local compliance framework with your imprint, and the backing of a global healthcare company known for its commitment to quality and patients. You will work in a flexible hybrid environment (office in Copenhagen + home days) with limited travel, and be rewarded with a competitive compensation package (including pension and benefits on par with Danish pharma standards). Most importantly, you’ll play a key role in ensuring the integrity and success of our mission to improve patients’ lives.
About Hays
As one of the largest recruitment agencies on the legal market, Hays ranks as a first stop for legal experts who have set high goals for their careers and are able to achieve them. This applies just as equally to committed "newcomers" as it does to experienced solicitors and attorneys who want to transition to a law firm or corporate environment. Since 1991, Hays has offered personnel consulting and recruitment services for legal professionals. Our consultants are highly experienced in their domain and are aware of the fine details and distinctions that can make the difference between signing on the dotted line or having your application rejected. Register with us and reap the benefits of interesting job offers that match your skills and experience.
Staffing process for a permanent or temporary position
- Analysis of qualifications
- Telephone or personal interview
- Contact with customers
- Contract with Hays
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1. Analysis of qualifications
We will review your application documents and carry out a detailed analysis of your professional qualification.
Contact at Hays
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