Desktop Analyst (m/f/d)
Responsibilities
- 1st and 2nd level helpdesk for local and remote user assistance and support (Group IT supported hardware, software, applications, tools and processes)
- Contact for Projects, Service Desk, and other Group IT teams
- Office equipment checks, support and maintenance (printers, projectors, meetin room screens, video conferencing systems, etc.)
- ServiceNow call registration
- Hardware break fix and maintenance
- Paperwork for asset and finance management
- PC preparations following the standard install and configuration procedures
- PC and PC supply provisioning, startup training to new users
- Work in shifts during regular office opening hours
- Occasionally or exceptionally work outside opening hours
- Travel to other office locations if required
Profile
- Solid experience in 1st and 2nd level helpdesk support
- ServiceNow knowledge
- Hardware and software support knowledge
- Fluency in English and German
- Apple Mac OS knowledge is advantageous
Benefits
- Work in a fast-paced internationally known company
About Hays
IT is and always has been our core business that laid the foundation for Hays' success. We are the biggest privately owned IT recruitment agency in Germany and offer the best jobs for every career level – whether you are interested in vacancies in agile SMEs or international DAX groups. Hays masters the entire IT job spectrum, from support to software architecture or digitalisation – thanks to our broad portfolio, we have something for everyone. In the last decades, we were able to support numerous IT experts with choosing the right path for a successful career, positioning ourselves as their lifelong partner. Our highly specialised consultants can cater to your every wish and expectation and will prepare you for interviews and contract negotiations. Give it a try and learn what the market has to offer – our services are free of charge, non-binding and discreet! We look forward to hearing from you.
Staffing process for freelance specialists
- Analysis of qualifications
- Telephone or personal interview
- Contact with customers
- Contract with Hays
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1. Analysis of qualifications
We carry out a detailed analysis of your technical qualifications on the basis of your CV, your application documents and your profile.
Contact at Hays
+41 44 225 50 00© Copyright Hays plc, . Das Wort HAYS, die H-Symbole, „Hays Working for your tomorrow" und „Powering the world of work" sowie damit verbundene Logos und Illustrationen sind eingetragene Markenzeichen der Hays PLC. Die H-Symbole sind Originaldesigns, die in vielen Ländern geschützt sind. Alle Rechte vorbehalten.