Head of IT Support (m/f/d)
Responsibilities
- The primary objective of this role is to take over the leadership and coordination of the IT team
- Managing and developing a team of approximately 10 IT professionals
- Overseeing IT operations and support services
- Acting as a strategic partner to the Director of Information Security
- Supporting IT strategy development and execution
- Handling topics such as licensing, governance, and compliance
- Ensuring efficient use and administration of collaboration and identity tools (e.g., Okta, Slack, Jira)
Profile
- Strong experience in IT management and team leadership
- Hands-on mentality with the ability to operate both strategically and operationally
- Solid understanding of cloud environments (minimum requirement)
- Experience with IT governance, licensing, and regulatory frameworks
- A proactive, and solution-oriented mindset
- Strong stakeholder management and communication skills
- Fluent English
Benefits
- A highly motivated team and an open way of communication
About Hays
IT is and always has been our core business that laid the foundation for Hays' success. We are the biggest privately owned IT recruitment agency in Germany and offer the best jobs for every career level – whether you are interested in vacancies in agile SMEs or international DAX groups. Hays masters the entire IT job spectrum, from support to software architecture or digitalisation – thanks to our broad portfolio, we have something for everyone. In the last decades, we were able to support numerous IT experts with choosing the right path for a successful career, positioning ourselves as their lifelong partner. Our highly specialised consultants can cater to your every wish and expectation and will prepare you for interviews and contract negotiations. Give it a try and learn what the market has to offer – our services are free of charge, non-binding and discreet! We look forward to hearing from you.
Staffing process for freelance specialists
- Analysis of qualifications
- Telephone or personal interview
- Contact with customers
- Contract with Hays
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1. Analysis of qualifications
We carry out a detailed analysis of your technical qualifications on the basis of your CV, your application documents and your profile.
Contact at Hays
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