Client Account Manager in Client Service Team Wealth management international (m/f/d)
Responsibilities
- Support clients and assist the advisors in delivering exceptional client service and experience
- Collaborate with key partners (Legal/Compliance, Product Specialists etc.)
- Take end-to-end ownership for client services tasks and processes; e.g. client maintenance, process improvement, various initiatives and projects to increase client experience and efficiency, and manage proactively a fast, efficient and seamless resolution of related topics
Profile
- Financial services experience, ideally within a client facing team or other relevant commercial experience within the financial services industry
- Effective relationship management skills, able to show situational awareness and initiative to self-challenge and/or challenge others
- An understanding of regulatory topics (CDB, cross-border business, etc.) and corresponding internal policies and supplementary instructions
- Sound judgement and problem-solving skills with a proactive style that delivers timely results
- Able to understand complex matters and present solutions in an understandable way
- Confident, motivated and able to adapt to a rapidly changing environment
- Proficient knowledge of MS Office products
- Fluent in English, any additional language is advantageous
Benefits
- Access to exclusive projects and cutting-edge banking technology - Hays provides opportunities to work on high-impact initiatives within a leading global financial institution
- Professional support and career development - You benefit from Hays’ dedicated consultant network, offering guidance, contract management, and continuous career growth opportunities
About Hays
True financial experts are rare, in great demand and therefore have a high market value. Whether it's in Accounting, Controlling, Corporate Banking, Interim Management, Treasury or Risk Management – Hays will open doors for you and advise you completely free of charge regarding your next career move. By drawing on your interests and personal expertise, we will find the right job for you. Register with us and reap the benefits of interesting job offers that match your skills and experience. We look forward to hearing from you!
Staffing process for freelance specialists
- Analysis of qualifications
- Telephone or personal interview
- Contact with customers
- Contract with Hays
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1. Analysis of qualifications
We carry out a detailed analysis of your technical qualifications on the basis of your CV, your application documents and your profile.
Contact at Hays
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