Our values
define who we are
Hays is one of the world’s leading recruitment companies for professionals and executives. We take responsibility for one of the most pressing challenges of our time: the shortage of skilled professionals. With over 13,000 employees in 33 countries, we are the top answer to this challenge—creating solutions that move people, businesses, and society forward.
Our deep expertise allows us to advise companies on a broad spectrum of recruitment and consulting services, while supporting professionals throughout their entire career journey. This makes us a strong partner for companies striving for a successful future—and helps millions of people achieve their career goals.
Our
Valued Behaviours
At Hays, we believe that a positive culture, anchored in our Valued Behaviours, is fundamental to our success as a responsible and sustainable business. We focus on creating and maintaining a culture where people work in an environment that enables them to contribute to the delivery of the Hays strategy and success, where they can develop and grow their careers, and where they can have a positive impact on our customers, candidates, and the communities we belong to.
As a people-centred organisation, we harness the power of collective contributions from our teams to continue making a difference for people and organisations around the world.
Our Valued Behaviours
Our vision is to be the global leader in recruitment and workforce solutions. We achieve this by truly understanding the needs of our candidates and clients – locally and globally – and working with them to deliver positive outcomes. We want every colleague at Hays to feel connected to our business and to the way we work together. Our Valued Behaviours guide how we act every day, how we serve our customers, and how we contribute to the communities we belong to.
Our Valued Behaviours are:
Own the Outcomes
We strive for performance, think things through to the end, and always act with integrity. We have a clear vision for the future, believe in transparency, and set clear expectations of each other so that we can deliver our best performance. It’s not just about working hard; it’s about making our efforts count. We are trusted because we do what we say, and we act with good intent, treating others respectfully and adhering to the highest ethical standards.
Champion the Customer
We work proactively with our customers to create better, profitable solutions. We have a customer-oriented mindset, meaning every colleague – regardless of role or location – is connected and focused on delivering the best service for our customers, whether they are internal, external, or candidates. We think ahead, seize opportunities, and anticipate changes so we can provide the best expertise.
Be Better Together
We support, celebrate, and share with each other to achieve better results together. We have a strong sense of community based on inclusion, collaboration, and co-creation. When we win, we win together. We create space for people to be authentic and give everyone a voice so we can find the best solutions. When we strengthen each other, we all succeed.
Be Bold and Curious
We are ambitious, deliberately step outside our comfort zones, and experiment. We are flexible and open-minded. We try new things, fail, learn, and grow. It’s about being ready to take calculated risks. At its core, it means knowing that we won’t always get things right, but learning, adapting, and improving is essential for our continued success.
Our Commitment to a Liveable Future
for All
We take responsibility – economically, ecologically, and socially – and aim to achieve even more together. Through sustainable corporate governance, we create the foundation for equal opportunities in social, environmental, and economic terms.
Find out what we do, who is involved, and what we have already achieved here:
Equity, Diversity & Inclusion
Different perspectives are a basic prerequisite for innovation. That is why we promote diversity in all its facets.
Climate & Resources
We pursue ambitious climate goals
because we consider resource conservation to be important both ecologically and economically.
Social commitment
For us, equal opportunities and educational equality go hand in hand. That is why we help to break down educational barriers on the path to the world of work.
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