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24 Hits

    Reference number: 794963/1

    Systemintegrator (m/w/d)

    Festanstellung durch unseren Kunden
    Nordrhein-Westfalen
    • Durchführen der Kundenanbindung zusammen mit anderen Experten (Berater, Projektleiter, Entwicklung, …)
    • Unterstützung der Anbindung durch Mitarbeit bei der Konzeptionierung der Lösung
    • Umsetzen der Lösung in den Workflow der EPS (diverse spezifische SW-Tools)
    • Interne und externe Beratung, Aufwandschätzungen, Analyse, Fehlersuche, Ticketbearbeitung
    • Mitarbeit im Support bei der Analyse und Beseitigung von Produktionsvorfällen
    • Eigenverantwortliche Umsetzung von kleineren Changes
    • Dokumentation der Analysen/Konzepte/Lösungen in Office Produkten, Fileshare und Confluence / Jira
    • Kontinuierliche Verbesserung aller relevanten Prozesse im Aufgabenbereich
    • Mitarbeit bei der Optimierung von Abläufen im Anbindungsprozess
    Online since: Mon Apr 07 14:41:22 CEST 2025
    Reference number: 813726/1

    Kundenbetreuer / Anwenderbetreuer (m/w/d)

    Festanstellung durch unseren Kunden
    Berlin
    • Du fungierst als Single Point of Contact (SPOC) für Anwender und Nutzer der Bundeseinrichtungen im Rahmen des 1st Level Supports
    • Du bearbeitest technische und betriebliche Störungen, Probleme und Serviceanfragen
    • Du entwickelst die „Kundenschnittstelle“ weiter, um die Erstlösungsquote bei Incidents kontinuierlich zu verbessern
    • Du überwachst zusammen mit deinen Kollegen sämtliche Netzüberwachungssysteme
    • Du unterstützt die vor Ort befindlichen Servicetechniker aus dem Netzüberwachungszentrum bei der Durchführung von Wartungsarbeiten
    Online since: Wed Apr 02 14:15:55 CEST 2025
    Reference number: 814377/1

    Service-Mitarbeiter (m/w/d)

    Festanstellung durch unseren Kunden
    Freiburg, Donaueschingen, Küssaberg,Remote
    • Fallabschließende Vertragsbearbeitung
    • Unterstützung bei Störungen in Zusammenarbeit mit dem technischen Support 
    • Reklamationsbearbeitung
    • Pflege der Kundendatenbanken
    • Dokumentation aller Kundenanfragen und Vorgänge
    Online since: Tue Apr 01 13:29:54 CEST 2025
    Reference number: 811758/1

    Technicien Helpdesk (m/f/d)

    Poste permanent chez notre client
    Avenches
    • Offrir un support technique aux employés et clients pour toute demande ou problème informatique
    • Identifier, analyser et résoudre les incidents pour fournir des solutions appropriées
    • Aider l'administrateur système dans la gestion des infrastructures et réseaux, ainsi que dans la mise à jour et la maintenance des systèmes
    • Mettre à jour et enrichir les documentations et bases de connaissances internes pour faciliter la résolution des problèmes récurrents
    • Participer activement au service de garde de l’équipe IT
    Online since: Mon Apr 07 14:37:12 CEST 2025

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