Your responsibilities
- Provide implementation and operational management support for the software application
- Works under the guidance of Business Application Manager/ Business Application Lead to accomplish his/her responsibilities related to the assigned application(s)
- Partner with internal and external stakeholders to improve business application capability and processes supported by the application
- Clearly and effectively communicate application modifications, changed processes and problem-solving results to affected groups and leadership
- Provides support in investigation of reported incidents that involve applications' abnormalities, failures or defects
- Supports the implementation of technical and/or procedural improvements to ensure effective use of application
- Promptly respond to urgent technical issues regarding system failures and escalate as necessary
- Assist in development of training content, guides and associated documentation, that helps onboard the users on the assist application(s)
- Participates in cross-functional groups focused on improving/maintaining high data quality in the assigned application(s)
Your profile
- Minimum Bachelor’s or advanced degree in Computer Science, Information Systems or related field or equivalent combination of education and work-related experience in the clinical trial field
- Business or system analysis or analytical experience
- Comprehensive experience analyzing and solving business situations
- Ability to communicate difficult concepts and negotiates with others to adopt a different point of view
- Excellent organizational, communication, and demonstrated expert data management skills including working knowledge of cross-functional areas
- In-depth understanding of Agile methodology
- Profound English skills
- Experience with Diagnostics and/or Pharmaceutical Information Systems desirable
- Clinical trial related technology experience desirable
- Comprehensive understanding of clinical development process desirable
Your benefits
- A very renowned company
- Free snacks and drinks
- Interesting tasks in a multinational environment
- Possibilities to work in a home office
About Hays
IT is and always has been our core business that laid the foundation for Hays' success. We are the biggest privately owned IT recruitment agency in Germany and offer the best jobs for every career level – whether you are interested in vacancies in agile SMEs or international DAX groups. Hays masters the entire IT job spectrum, from support to software architecture or digitalisation – thanks to our broad portfolio, we have something for everyone. In the last decades, we were able to support numerous IT experts with choosing the right path for a successful career, positioning ourselves as their lifelong partner. Our highly specialised consultants can cater to your every wish and expectation and will prepare you for interviews and contract negotiations. Give it a try and learn what the market has to offer – our services are free of charge, non-binding and discreet! We look forward to hearing from you.
Staffing process for freelance specialists
- Analysis of qualifications
- Telephone or personal interview
- Contact with customers
- Contract with Hays
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1. Analysis of qualifications
We carry out a detailed analysis of your technical qualifications on the basis of your CV, your application documents and your profile.
Your contact at Hays
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