Business Process Excellence Lead (m/f/d)
Responsibilities
- Provide expertise in business process management and modeling, ensuring alignment with the company’s global Business Process Architecture
- Identify, map, and document existing business processes for biotech manufacturing operations, including workflows, key activities, inputs/outputs, and interdependencies
- Analyze processes to detect inefficiencies, bottlenecks, and improvement opportunities, and redesign them to optimize efficiency, cost-effectiveness, and cycle times
- Develop agile and adaptable processes that can respond quickly to evolving business needs and industry shifts
- Collaborate with cross-functional partners to integrate new technologies (e.g., AI/ML, automation) into business processes to enhance scalability and efficiency
- Design systems that automate repetitive tasks and streamline data analysis, freeing up resources for higher-value activities
- Define metrics and KPIs to measure the performance and impact of implemented processes, and ensure ongoing monitoring
- Continuously review and iterate process improvements to address new challenges and organizational evolution and Identify risks linked to new or existing processes and develop mitigation strategies
- Lead change management efforts to ensure smooth adoption of process changes, fostering buy-in across all levels of the organization
- Communicate effectively with stakeholders to highlight the benefits of new processes and drive cultural alignment with transformation goals
Profile
- Bachelor’s or Master’s degree in Business, Engineering, Life Sciences, or a related field
- Proven experience in business process excellence, operational excellence, or continuous improvement roles (ideally within pharma/biotech or manufacturing environments)
- Strong expertise in Lean, BPM, and change management methodologies
- Experience leading cross-functional projects and driving transformation initiatives
- Knowledge of emerging technologies (automation, AI/ML) and their application in process improvement is an asset
- Excellent communication, facilitation, and stakeholder management skills
- Strong analytical mindset combined with the ability to influence and drive organizational change
Benefits
- Well-renowned company
- Good infrastructure
About Hays
With over 15 years of experience in the pharmaceutical and chemical industry as well as in biotechnology and medical engineering, we know the key contacts at companies that are recruiting for challenging jobs with real potential. The current high demand for staff has opened up exciting opportunities for dedicated experts who want to develop professionally and to further their careers. As recruitment specialists with an international network of contacts, we can offer you decisive advantages – completely free of charge. Register with us and reap the benefits of interesting job offers that match your skills and experience.
Staffing process for freelance specialists
- Analysis of qualifications
- Telephone or personal interview
- Contact with customers
- Contract with Hays
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1. Analysis of qualifications
We carry out a detailed analysis of your technical qualifications on the basis of your CV, your application documents and your profile.
Contact at Hays
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